Yeah, my first contact with their support was excellent. My issue got explained within half an hour and it got resolved within an hour (IIRC). The second was l

Yeah, my first contact with their support was excellent. My issue got explained within half an hour and it got resolved within an hour (IIRC). The second was literally caused by a typo on my end, and it literally took 82 days and me asking some random GitHub employee on his AMA repository what to do when support ignores you to get it resolved.