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>>> It took 8 months or so for my initial backup and will definitely take over a year with the added data now [upload 13 TB again] so I just cancelled and they
by user5994461 9y ago
>>> It took 8 months or so for my initial backup and will definitely take over a year with the added data now [upload 13 TB again] so I just cancelled and they gave me a refund for the last payment.
>>> So, all in all just a waste of time and money.
Dude wanted to backup 18 TB of backup on a home connection until he realized it's not going well.
Messaged the customer support to complain => he got a timely reply, then decided to leave the service and got a refund.
That looks like good service to me.
P.S. I feel sorry for companies who have to deal with that kind of customers.
- atYevP 9y agoYev from Backblaze here -> It's all good :)
- arsoon 9y agoAlso from what I can tell, he didn't lose any data - he just lost the ability to continue his backup, and had to start it again. I mean it's not an ideal circumstance, but not the end of the world. He really just needs a faster connection to support that much data.