Comcast once cut the wire that led to my apartment because someone else in my building didn't pay their bill, and their records were poor enough (I blame this o

Comcast once cut the wire that led to my apartment because someone else in my building didn't pay their bill, and their records were poor enough (I blame this on the fact that they had grown by acquisition of a company that I know didn't have it together) that they didn't know which wire went where. And then it took multiple technicians coming out to get it set back up. I work for a competitor now and I tell this story to illustrate How Things Can Go Wrong.