I can vouch for this. Not only are the contracted techs horrible, the internal billing system is this byzantine fuckfest of terse codes and multiple, poorly-doc

I can vouch for this. Not only are the contracted techs horrible, the internal billing system is this byzantine fuckfest of terse codes and multiple, poorly-documented applications. I spent 6 months putting up with angry phone calls from a small ISP that Comcast absorbed before I had to quit for my own mental health.