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"self-order kiosks in McDonald's restaurants are not a labor replacement". Right, and if you believe that I've got a bridge to sell you. I'm sure a lot of these
by mark-r 9y ago
"self-order kiosks in McDonald's restaurants are not a labor replacement". Right, and if you believe that I've got a bridge to sell you. I'm sure a lot of these kiosks will be going into places that have a high minimum wage.
Somehow they think this is going to increase same-store sales. I don't know how, unless they're counting on more traffic due to the novelty factor. Or maybe the kiosks are going to automate upselling - "do you want fries with that? They've automatically been added to your order, hit Delete if you don't want them."