3 ms·
This is one of the dumber articles I've read on Uber. I don't think the author has used cabs much and is just theorizing. In a mid-size American city, I've had
by shas3 9y ago
This is one of the dumber articles I've read on Uber. I don't think the author has used cabs much and is just theorizing. In a mid-size American city, I've had cabs cancel on me around half the times I've called them, leaving me stranded. I've been through an experience where someone with a fake taxi license fleeced me charging me 3X with physical intimidation. I know someone who was robbed at gunpoint by his fake cab driver. The author misrepresents the taxi industry as some sort of a philanthropic order of saints. The only times cabs have been reliable for me are when going to and from airports.
Uber is fundamentally different from regulated taxis. Also, there's no moral framework for the taxi-related regulations (medallion, commercial insurance, etc.). They're both a relic of an age that has passed and a prime example of regulatory capture.
It is worth noting that the byline for the article states this:
> Benjamin Edelman is an associate professor at Harvard Business School and an adviser to various companies that compete against major platforms
I wonder what 'major platforms'.