I'm glad it worked out for you. It enforces the point of the article: your experience with Uber is entirely influenced by your driver. If you happen to have a

I'm glad it worked out for you. It enforces the point of the article: your experience with Uber is entirely influenced by your driver. If you happen to have a bad one (like the author), Uber takes no responsibility (contractor contractor contractor!), and your only recourse is considerable time and effort taking them to court.