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Can I say that I had the inverse experience where an Uber driver drove off with something that I left in the trunk of the car. He went to considerable effort o
by hoodoof 9y ago
Can I say that I had the inverse experience where an Uber driver drove off with something that I left in the trunk of the car.
He went to considerable effort over multiple calls over a few days of coordinating and attempts for me to get it back, until eventually I got it back intact.
It was a first class customer service experience.
- ctvo 9y agoI'm glad it worked out for you. It enforces the point of the article: your experience with Uber is entirely influenced by your driver. If you happen to have a bad one (like the author), Uber takes no responsibility (contractor contractor contractor!), and your only recourse is considerable time and effort taking them to court.