5 ms·

What percentage of companies in SV pay their customer support staff a 'livable wage' for the bay area? If I recall correctly, this community wasn't kind to the

by rfrank 9y ago

What percentage of companies in SV pay their customer support staff a 'livable wage' for the bay area? If I recall correctly, this community wasn't kind to the Yelp letter girl.

CaptSpify 9y ago
yelp letter girl?
- rfrank 9y ago
  https://medium.com/@taliajane/an-open-letter-to-my-ceo-fb73df021e7a https://medium.com/@taliajane/an-open-letter-to-my-ceo-fb73d... edit: hn thread from the time: https://news.ycombinator.com/item?id=11138086 https://news.ycombinator.com/item?id=11138086
- deleted 9y ago
  [deleted]
a3n 9y ago
And I'll bet the office and engineering staff at Uber, for example, absolutely love their drivers who have to work long days to barely break even-plus, many of whom sleep in airport parking lots and similar while they're away from home, working where the money is. Sure, they have a "choice," they don't have to drive 250 miles and stay at their jobs for a week for low pay. But sleeping in your car to be able to work is, as the say, "not normal." The only reason Uber is able to get away with this is because their drivers' choices are limited. Just like the Jamaicans and similar that come to America to pick and serve strawberries. They're exploited because it's possible. It's a dilemna, I realize. I rarely go stay at a B&B, for example, and if the B&B paid "American, livable" wages, they'd be too expensive for me to ever go. So maybe a business that provides "services" for things like a place to sleep (and someone to clean up after you) and something to eat (and someone to cook and clean up after you) is simply not sustainable (even though those exploited people would probably rather have the job than not). Maybe there shouldn't be lots of hotels, restaurants and car services, except for the niche that serve people willing and able to pay enough for those services to in turn pay equitable wages. Pretty tough to figure out, for me.
- astrange 9y ago
  The question you're missing is - why does a livable wage have to be so high? (It's because capitalists have stolen all the property and are renting it back to you.)
- sjg007 9y ago
  The B&B thing was solved by AirBnB.

by rfrank 9y ago

What percentage of companies in SV pay their customer support staff a 'livable wage' for the bay area? If I recall correctly, this community wasn't kind to the Yelp letter girl.

CaptSpify 9y ago

yelp letter girl?

rfrank 9y ago
https://medium.com/@taliajane/an-open-letter-to-my-ceo-fb73df021e7a https://medium.com/@taliajane/an-open-letter-to-my-ceo-fb73d... edit: hn thread from the time: https://news.ycombinator.com/item?id=11138086 https://news.ycombinator.com/item?id=11138086
deleted 9y ago
[deleted]

a3n 9y ago

And I'll bet the office and engineering staff at Uber, for example, absolutely love their drivers who have to work long days to barely break even-plus, many of whom sleep in airport parking lots and similar while they're away from home, working where the money is. Sure, they have a "choice," they don't have to drive 250 miles and stay at their jobs for a week for low pay. But sleeping in your car to be able to work is, as the say, "not normal." The only reason Uber is able to get away with this is because their drivers' choices are limited. Just like the Jamaicans and similar that come to America to pick and serve strawberries. They're exploited because it's possible. It's a dilemna, I realize. I rarely go stay at a B&B, for example, and if the B&B paid "American, livable" wages, they'd be too expensive for me to ever go. So maybe a business that provides "services" for things like a place to sleep (and someone to clean up after you) and something to eat (and someone to cook and clean up after you) is simply not sustainable (even though those exploited people would probably rather have the job than not). Maybe there shouldn't be lots of hotels, restaurants and car services, except for the niche that serve people willing and able to pay enough for those services to in turn pay equitable wages. Pretty tough to figure out, for me.

astrange 9y ago
The question you're missing is - why does a livable wage have to be so high? (It's because capitalists have stolen all the property and are renting it back to you.)
sjg007 9y ago
The B&B thing was solved by AirBnB.