Can we please stop excusing corruption and incompetence with "that's how the world works"? It only works that way because we let people get away with it. Giving

Can we please stop excusing corruption and incompetence with "that's how the world works"? It only works that way because we let people get away with it. Giving the runaround to a paying customer who was robbed by one of your employees is not any kind of good business practice.