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When one of your customers accuses one of your agents of stealing > $1,000 of stuff from them you should get to the bottom of it. Anything else is poor customer
by mchanson 9y ago
When one of your customers accuses one of your agents of stealing > $1,000 of stuff from them you should get to the bottom of it. Anything else is poor customer service and apparently also enough to get a magistrate to rule them liable for the theft.
- FireBeyond 9y agoOh no, that's not the Uber way. They're not agents, they're independent contractors and the Uber rep said in court "we have absolutely no control over what they do, and no responsibility for what they do"...
- Chronos 9y agoWhich is a blatant lie, or else Uber wouldn't bother with the expense of driver background checks and the like.