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This happened to me. The driver decided to drop me off in the bus lane (instead of the normal taxi/car lane) at an airport and encouraged me to get out quickly
by Yhippa 9y ago
This happened to me. The driver decided to drop me off in the bus lane (instead of the normal taxi/car lane) at an airport and encouraged me to get out quickly and drove off just as fast because we were in violation of airport policy. Very shortly after I noticed my phone was gone and was in his car.
I was able to contact him since I luckily had a tablet with data and I was using Project Fi but there was absolutely no good process to deal with this since it was impossible to get in touch with him.
Uber support was completely useless and in the end he returned it to one of their service centers. He never told me so and enough time had passed where Uber just recycles/destroys phones beyond a certain point.
I was absolutely livid about this. I only use Uber as a last resort now.
- nowarninglabel 9y ago> I only use Uber as a last resort now. I really don't get this. You are livid with the company and yet you will still continue to pay them. Why would they do anything different then? Why are there situations where you absolutely have to use Uber as a last resort? What did you do in those situations previously before Uber came about?
- nv-vn 9y agoAt the very least Lyft seems like an option
- SOLAR_FIELDS 9y agoThere are places where Uber is the only realistic choice apart from taxi companies who will try to scam you. Mexico City is an example.
- rescbr 9y agoIt seems there's Cabify in Mexico City. I'm using them in Sao Paulo and their service is way better than Uber's.
- adl 9y agoThere are places where Uber is the best choice. I can support a morally corrupt company (Uber) or I can risk my life every time I get inside an Eco Taxi (Green and white taxis in Mexico).
- rurban 9y agoBoth are criminal organizations. Your miles may vary.
- DoofusOfDeath 9y agoDid you consider asking the police to file a criminal complaint against Uber for theft?
- dx034 9y agoIt appears that he forgot his phone in the car?