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Make tipping harder, ie don't build it in to the app. If its not built in, it won't be come an expectation. Nothing is stopping someone from handing over cash.
by Paul-ish 9y ago
Make tipping harder, ie don't build it in to the app. If its not built in, it won't be come an expectation. Nothing is stopping someone from handing over cash.
- yebyen 9y ago> Make tipping harder That's the opposite of what I want. I leave a tip because I want to reward good service. When good service is provided regularly, I want to see it rewarded regularly. Making it harder to tip reduces the frequency with which good service is rewarded directly. You literally said "make tipping harder." I want to tip when I've been provided exceptional service. I don't really want you to make it harder for me to tip. Show me a study that says, making it harder to tip statistically results in higher wages, obviating the need to tip! I don't want to have an awkward conversation where I ask the driver if it's acceptable to hand over cash as a tip, when all signs seem to be pointing to "no, tips are not considered a usual part of this exchange." I may want to leave a tip! The transaction is not a cash transaction, so exchanging cash is unusual. Now I have to carry cash to complete an otherwise totally digital transaction. I expect a way to leave a tip as part of my transaction, if you don't want to leave one then don't leave one! Or, drive yourself!