6 ms·

>I can only assume that you have never worked in any industry in a customer service capacity Lol wut? Yes, I certainly have. I've worked no less than 4 custome

>I can only assume that you have never worked in any industry in a customer service capacity Lol wut? Yes, I certainly have. I've worked no less than 4 customer service jobs. >Tipping is a totally normal thing, that you are free to engage in or abstain from. Only in the strictly legal sense, not the social sense. >If you are especially pleased with a service on a particular occasion, then you should tip. First off, tips for many service employees in the US are not "for exception service," they are "expected for any service." I'd prefer to live in a society where employees give a pleasing service without expecting a bribe. I would prefer to live in a society where some customers are not snubbed because of the assumption they won't leave a tip, or will leave a small one. I also don't care to turn every single interaction I have throughout the day into a business transaction. Not only that but you start with "you are free to engage in or abstain from [tips]" then say "you should tip." Which was is it? Completely optional or expected? You claim it's both. >If you are the type of person who is never pleased with anything Wow, way to project. I am pleased by pretty much any service as long as the job gets done semi-competently . I don't need anything "extra," or small talk, or even smiles. I have a massive amount of empathy for service employees who aren't property trained and if I have a bad experience I usually blame poor management, not the customer service employee personally. If the place is crowded I understand I'm going to have to wait, through nobody's fault, crowds can't always be anticipated. Disliking tips is hardly the same thing as being a miserable person who is always unhappy. That's quite the stretch. >you should certainly feel no obligation to tip, ever. I am not such an asshole to believe that someone who doesn't smile or is working short staffed deserves to have their pay docked. That's cruel. The thing about introducing tips is they become "mandatory," because employees and management come to expect tips. This brings down salaries then everyone is guilted into leaving tips. It's no secret that Uber is ruthlessly cutting fairs and now they are basically saying "we expect customers to make up the difference." Anyways, my comments were not about tipping in general, they were about tip jars, specially. Tip jars are begging and are no different than panhandling. It's a form of guilt tipping(1) and are always distasteful. A business is no place for employees to beg - save that for the streets. https://www.usatoday.com/story/travel/advice/2016/05/01/tipping/83696272/ https://www.usatoday.com/story/travel/advice/2016/05/01/tipp... "If you don't pay up, you're shamed for your lack of generosity, at best — or at worst, for stealing someone's salary." And, of course, "He started rattling about how far the cab ride was and how he needed more," she says. "It turned me off. I use Uber now."

yebyen 9y ago
I don't know man, it seems clearer and clearer that we just come from different places. Nothing against you or wherever you come from. I was raised to tip service employees in general, if you can, if they have to bring you something... and to tip more if they keep my glass of water full (I tend to drink a lot of water), so it just seems natural to me to tip. I don't think it's just (though it is a fact) that wages are reduced because "wages don't need to be so high, because of tips." I have worked service industry jobs where I was not tipped, and I'm so glad I don't have to do that kind of work anymore. I would not be any more enthusiastic about those jobs if I was tipped. It wasn't satisfying work for me, and I have a hard time believing it would be for anyone else, but I try not to wear that on my sleeve. Not everyone gets the chances I got! Not everyone would like my job as much as I do, either. I am very sympathetic to the idea that you shouldn't make every interaction into a business transaction, but in this case you have to recognize that it is what it is. You are getting into someone's car and they are taking your pittance, minus their service broker's fee, to bring you where you need to go. That is a business transaction, and it's in the class of transactions that I would expect to involve a tip. That's just how I was raised. I understand if you do this five or six times a week, you may not want to interact with these people any more than you have to so you can get where you need to be and get on with your life, but I do it less frequently and I am just as happy not to ride in silence! If you do this job in your off hours, and you work in maintenance at a corndog factory for your regular job, I actually want to hear about that. I will strike up a conversation if the driver seems willing. I don't come from a place where people routinely complain about not getting tipped though. (If you hear someone complain about a tip, I tend to assume the service was also poor, and they earned exactly the tip they got! Some people are assholes, but not most people.) I think of Uber and Lyft as an exceedingly cheap way to get around. In bigger cities I've visited, it seems like it's more of "a somewhat competitively priced way to get around that's marginally more convenient than public transit options, sometimes. And often cheaper than parking if you were thinking about driving yourself." Where I live and where I come from, parking is almost always free, and public transit is almost never an option. (Buses are the only public option, unless you're going out of town -- then there's Amtrak -- and the buses are significantly less convenient than they once were, since schedules and routes have been drastically reduced in recent years. There is no subway. Cabs-for-hire tend to be outrageously priced.) Where I lived before Northern Indiana (now), was in Western New York, we didn't even have Uber at all and you couldn't really get a cab ride for under $30. Get on the bus. I don't know if it was an economic decision for Uber or a regulatory issue, but I don't know how anyone honestly can live there without a car. I did it for a few years of college and a year after that which I spent mostly too broke to afford a car or insurance payments, and it wasn't easy. (On the other hand I will admit I was in much better shape then!)

yebyen 9y ago

I don't know man, it seems clearer and clearer that we just come from different places. Nothing against you or wherever you come from. I was raised to tip service employees in general, if you can, if they have to bring you something... and to tip more if they keep my glass of water full (I tend to drink a lot of water), so it just seems natural to me to tip. I don't think it's just (though it is a fact) that wages are reduced because "wages don't need to be so high, because of tips." I have worked service industry jobs where I was not tipped, and I'm so glad I don't have to do that kind of work anymore. I would not be any more enthusiastic about those jobs if I was tipped. It wasn't satisfying work for me, and I have a hard time believing it would be for anyone else, but I try not to wear that on my sleeve. Not everyone gets the chances I got! Not everyone would like my job as much as I do, either. I am very sympathetic to the idea that you shouldn't make every interaction into a business transaction, but in this case you have to recognize that it is what it is. You are getting into someone's car and they are taking your pittance, minus their service broker's fee, to bring you where you need to go. That is a business transaction, and it's in the class of transactions that I would expect to involve a tip. That's just how I was raised. I understand if you do this five or six times a week, you may not want to interact with these people any more than you have to so you can get where you need to be and get on with your life, but I do it less frequently and I am just as happy not to ride in silence! If you do this job in your off hours, and you work in maintenance at a corndog factory for your regular job, I actually want to hear about that. I will strike up a conversation if the driver seems willing. I don't come from a place where people routinely complain about not getting tipped though. (If you hear someone complain about a tip, I tend to assume the service was also poor, and they earned exactly the tip they got! Some people are assholes, but not most people.) I think of Uber and Lyft as an exceedingly cheap way to get around. In bigger cities I've visited, it seems like it's more of "a somewhat competitively priced way to get around that's marginally more convenient than public transit options, sometimes. And often cheaper than parking if you were thinking about driving yourself." Where I live and where I come from, parking is almost always free, and public transit is almost never an option. (Buses are the only public option, unless you're going out of town -- then there's Amtrak -- and the buses are significantly less convenient than they once were, since schedules and routes have been drastically reduced in recent years. There is no subway. Cabs-for-hire tend to be outrageously priced.) Where I lived before Northern Indiana (now), was in Western New York, we didn't even have Uber at all and you couldn't really get a cab ride for under $30. Get on the bus. I don't know if it was an economic decision for Uber or a regulatory issue, but I don't know how anyone honestly can live there without a car. I did it for a few years of college and a year after that which I spent mostly too broke to afford a car or insurance payments, and it wasn't easy. (On the other hand I will admit I was in much better shape then!)