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I find it quite ironic that the majority of comments here seem to be against this addition and switching more people to Lyft who haven't already switched for mo
by adjkant 9y ago
I find it quite ironic that the majority of comments here seem to be against this addition and switching more people to Lyft who haven't already switched for moral reasons. By trying to become a better company and treat drivers better, they scared off the customers who didn't care about that. I'm sure this will get downvoted because I'm implying that people already should have switched for moral reasons, and a lot of people don't care apparently, even when many here can financially afford to pay more.
All of these anti-tipping comments clearly have not used Lyft. The Lyft culture versus Uber's from a passenger perspective is so much better. No, you don't have forced conversations like people here think will happen. People forget that Lyft was originally pushing being the more authentic company from the start. In my experience, the drivers respect this too, and almost every driver I've talked to prefers Lyft riders (even when I'm taking an Uber due to Lyft unavailability).
The tipping option means I can pay my driver more if he helps me unload a bunch of luggage/boxes (I've had to take an Uber to a storage facility years ago and had to use a 3rd party credit swipe app to tip my driver for all the extra work) or some other scenario. There's no tipping mention in Lyft rides, while I've seen it often in Uber rides. It's there for when you need it, and isn't something I really consider much. Is 1 second of thinking really too much? Efficiency isn't that important people.
I agree that tipping ambiguity is a pain sometimes. The remedy is taking the 3-5 min to learn the culture for common tipping scenarios. If you spend that time, the answer is pretty clear here. The feature comes in handy far more than it causes pain, speaking from the epxerience of myself and others.
- thanksgiving 9y agoSorry but I find Lyft irrelevant because the writing is on the wall. They will not exist as an independent company in the next decade. Any culture that get may have will die if GM gets control of the company.
- adjkant 9y ago1. It doesn't look like Uber will at this point either. Lyft is partnered with Waymo already - seems like pre-acquisition to me. 2. You cite zero evidence. Your speculation isn't very convincing from what I have seen anecdotally, which it seems like is all you're going off of. To me, Lyft is surging in popularity in the US and is on the upward trend as everyone jumps ship from Uber, drivers and riders alike.
- thanksgiving 9y agoSorry for being so cynical. I'm sure Lyft will continue to exist in some form but I fear it will have the same amount of culture and values left as Costco would should it get acquired by some evil Corp like Walmart.
- wutbrodo 9y ago> By trying to become a better company and treat drivers better If you actually read the complaints here, the vast majority are against the manner of the pay increase, not the increase itself. If you're going to pretend that complaints against this are complaints against drivers' benefit, you need a reason that an across-the-board, no-Uber-commission pay rise wouldn't have done the same thing without making the product shittier.
- adjkant 9y agoI did read the complaints here, and many seem to be missing the point of why they added this. I don't think it was to increase driver pay directly, but to add a feature that Lyft has that many enjoyed. That and probably a perception of treating drivers better for PR reasons. Obviously they could also pay them better, but this is a positive step. A better tipping system is better than nothing at all. A drop in the bucket far too late, but as a Lyft user, I find the tipping system to be better on both sides. Furthermore, a lot of comments are just against tipping in general, and a worse experience on both sides with tipping in this case. My post is arguing against that notion from experience.