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As someone that buys 80% of my clothes online, this has rarely been the case for me. I'm lucky if I can get free shipping to my home and have only experienced f
by xxSparkleSxx 9y ago
As someone that buys 80% of my clothes online, this has rarely been the case for me. I'm lucky if I can get free shipping to my home and have only experienced free return shipping, uhhhh, well not sure if I ever have.
Where do you buy your clothes? I use Gilt, Mr. Porter, and brand specific pages. My last online purchase was from sevenforallMankind where I bought a pricey pair of jeans and if I needed to return them it would have been $5 for shipping.
- thirdsun 9y agoUnless I'm mistaken return policies are pretty much dictated by law in a very customer friendly and reasonable way here in the EU. At least here in Germany the Widerrufsrecht ("right of withdrawal") allows you to return items within 14 days without shipping costs or any explanation. It is my understanding that this applies to the whole european union.
- kunaalarya 9y agoGilt is a poor example because it's a nearly out of business discount shop. but Mr porter and most online stores will offer free shipping and returns. The exception are a lot of brand specific pages - 7formankind i always found to be really bad. But try all the hundreds of boutique web stores - i've never seen them charge for return shipping.
- kunaalarya 9y agoGilt is a poor example because it's a nearly out of business discount shop. but Mr porter and most online stores will offer free shipping and returns. The exception are a lot of brand specific pages - 7formankind i always found to be really bad. But try all the hundreds of boutique web stores - i've never seen them charge for return shipping.