To extend the other answers: the 'hack' in this case is putting everyone on every project. In a lot of consulting settings, charge numbers are kept within a sma

To extend the other answers: the 'hack' in this case is putting everyone on every project. In a lot of consulting settings, charge numbers are kept within a small pool of people working primarily on that contract. When things are heavy, they work overtime, when things are light, they work undertime. In this case, a team of ~100 all had access to everyone's projects. So rather than being stuck with the demands of a single client, everyone got to work overtime whenever they wanted, and not when they didn't.