Ok, first of all, that's only a factor of six, not the orders of magnitude you seem to be implying. And I don't think you can lay this at the feet of the peopl

Ok, first of all, that's only a factor of six, not the orders of magnitude you seem to be implying. And I don't think you can lay this at the feet of the people standing in line unless they were informed when they made their choice that choosing an Apple store would involve five to ten hour queuing outdoors. I'm guessing Apple didn't say that in the order form, in which case the "choice" was one about which they were uninformed, perhaps deliberately so, and Apple remains largely at fault.