First of all, we are a 100% remote team and everything important is captured in a ticket for us. Tickets are the "one true source" of goals and resolutions. C

First of all, we are a 100% remote team and everything important is captured in a ticket for us. Tickets are the "one true source" of goals and resolutions. Chat/email/phone are ancillary and all treated the same: they are a method to have a conversation. Any conversation must be summarized into a ticket if you want it actionable. We use Hipchat, so I can't speak for slack, but notifications are only sent out if someone "requests" a notification like @all or @here (those not AFK) or @personName for an individual notification Each team has their own room as well as a global company room and a social "hangout" room. If you want to catch up on things you are welcome to chime in later or add info to the room/ticket but you are not required if you aren't a stakeholder. I am never distracted unless someone needs to distract me for an immediate need.