I find it hard to accept that this is a real problem... Managing a business using only group chat just sounds incompetent. Even when I get together with a coupl

I find it hard to accept that this is a real problem... Managing a business using only group chat just sounds incompetent. Even when I get together with a couple of buddies to do a project we will use a combination of communication/collaboration tools. Even in my office I've never met anyone with a problem flipping between the correct communication technology for whatever task. We switch pretty seamlessly between, * Email (with Outlook's calendar feature for organising meetings). * Face to face meetings, (formal/informal, presentations, etc) * Instant Messaging for time wasting but also for quick answers too. Almost always 1-on-1. * Telephone for awkward but super useful communication with field crew. * Atlassian's Jira. This is a recent addition and directly addresses many of the flaws of using email for coordinating projects. There are probably heaps of similar solutions out there, but I am enjoying this one. The more channels the better!