5 ms·
Okay, I realise we are reeling with the whole "What? This person doesn't want Internet at home??", but let's forget about the internet thing. The issue is, as
by frossie 16y ago
Okay, I realise we are reeling with the whole "What? This person doesn't want Internet at home??", but let's forget about the internet thing.
The issue is, as I understand it, that you don't want to be on call 24/7. So the decision tree seems fairly simple:
A. Do you need someone on call 24/7 (i.e. is the difference between 97% and 100% uptime significant in your business)
B. Can somebody else be your out-of-ours support person?
If the answer is Yes and No, you are stuck. Get the Internet already.
If you have trouble evaluating A, go to your users. Ask "would you like feature X or better uptime?" (Never ask an open question like "would you like more uptime", as that doesn't allow you to establish its value - what idiot would say no?)
If your users require better uptime AND you cannot find someone to provide it AND switching off at home is important to your sanity, you need another job.
- anonStartupCTO 16y ago> A. Do you need someone on call 24/7 (i.e. is the difference between 97% and 100% uptime significant in your business) Yes > B. Can somebody else be your out-of-ours support person? No. The issue is not that I mind being on call when things are broken. The issue is that they want me to pay my own way in order to be on call. It's insulting.
- frossie 16y agoThe issue is that they want me to pay my own way in order to be on call. Ah. Well in a salaried world I would say fair enough (my organisation pays for phone and internet connections for on-call staff). In a startup world... I don't know. But either way, I don't think there's any point in feeling insulted. It's just a matter of fact issue of "I choose not to spend money for an Internet connection. If the company pays for it, I will do my best to attend after-hour calls". No point bringing emotions into it. But you know, if you have a stake in this company succeeding and if the company has no money... if it was me, there are definitely circumstances in which I would pay for it.
- petervandijck 16y agoFeeling insulted has its place :) It can make it more easy for you to demand respect when its lacking, or take action somehow.
- petervandijck 16y agoBy being ridiculous about something like this, it seems like they don't value their technical co-founder, is that the real issue? To be honest, I can see why you'd feel insulted.