This is a remarkably low-quality article, and the citations are horrendously scattered throughout. This is much better, and clearer article (cited inside the or

This is a remarkably low-quality article, and the citations are horrendously scattered throughout. This is much better, and clearer article (cited inside the original) from 2009: https://insight.kellogg.northwestern.edu/article/losing_touch https://insight.kellogg.northwestern.edu/article/losing_touc...