The thing about software is that it enables us to do things we do well faster and more consistently by a large factor, it also causes the things we don't do wel

The thing about software is that it enables us to do things we do well faster and more consistently by a large factor, it also causes the things we don't do well to multiply their damage. My previous workplace everyone had tight deadlines and goals to meet, they were pressured both internally and externally to act in their best interest, this means that everyone believes their problem is top priority even when it's not a priority at all, and Slack makes communication a billion times faster so they bother whoever they can on Slack. This usually means one of two things, either going to someone directly or blasting everyone on the channels that contain the entire company, this became the default for us and it was hell, at some point people would notify the entire channel because they couldn't find their mug. IMO what Slack does, in this case, is expose much bigger issues within the structure of the company, these can't be fixed by switching chat apps. My current company the communication channels and prioritization are very clear, Slack is not a problem, it is a helping tool.