3 ms·
That confirms my bias, which is that it can't be measured directly and the metrics that people try it with usually do more harm than good. But it's very interes
by gruseom 16y ago
That confirms my bias, which is that it can't be measured directly and the metrics that people try it with usually do more harm than good. But it's very interesting coming from someone with "years of direct involvement in measuring productivity".
- RyanMcGreal 16y agoSomething akin to productivity measurement isn't completely useless, but it should only ever be used: a) to identify and address systematic problems, as opposed to scrutinizing individual performance; and b) in rare cases to identify extreme outliers - but managers should be aware enough of what their employees are doing to know who those people are already. Unfortunately, that kind of approach doesn't lend itself to a productivity measurement team seeking a high profile for its activities. Nor does ostensibly objective, non-punitive measurement stay that way - it's just too tempting for managers to use it as a stick. I've been working on different projects for the past couple of years, and frankly I'm glad to be out of the productivity game.