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Hypothetically... The memo would certainly kill morale at most places I've been. The corrective actions being asked for are completely wrong.. but this is aim
by dedward 16y ago
Hypothetically...
The memo would certainly kill morale at most places I've been. The corrective actions being asked for are completely wrong.. but this is aimed at middle management.
Read the beginning of the memo - not the end. If the parking lot is largely empty at 8am and at 5pm..... and workers are expected to work a standard 40 hour week, that's an indication that something might be wrong.
One can also assume that if the organization was functioning correctly and middle management was doing it's job - the CEO wouldn't give a rat's a about the parking lot - because he'd have the metrics in front of him to say "Damn, that KC facility is doing awesome! Every other facility should be learning from these guys.". Instead, something prompted him to feel that the place was slacking, and seeing an empty parking lot at 8am AND 5pm is a pretty good indication that people aren't even putting in minimal working hours. Fair enough. (And if he's completely wrong - middle management should be able to manage upwards correctly and explain to him why he's wrong, why everyone is car-pooling and why the metrics and results are best-of-class, so he should just back off)