I'd say that this is especially relevant to hackers in corporate environments because of this passage: "Hansen heard a flood of complaints early on: The urinal

I'd say that this is especially relevant to hackers in corporate environments because of this passage: "Hansen heard a flood of complaints early on: The urinals stank. They were dirty. Where was the flush handle? In one building, the complaints were so vociferous that Hansen started an investigation. He found that the bathrooms did indeed stink, but the urinals appeared clean .... ... The urinals, however, emitted nothing. The cartridges were doing their job. Hansen moved the sewer vent and replaced the cracked toilet. The complaints stopped. Hansen concluded that the smell had always been there, but people didn’t have anything to blame it on until the new urinals arrived." I've experienced this many times. I create/modify/install PROGRAM_X and immediately receive complaints that it's causing problems on the server where it's running. Investigation eventually reveals that these problems have been going on for some time, but now there's something to blame. I'm sure I'm not alone.