Because oftentimes the new UI is designed by someone who read too much on whitespace and aesthetics and sacrifices information density. AmEx recently redesigne

Because oftentimes the new UI is designed by someone who read too much on whitespace and aesthetics and sacrifices information density. AmEx recently redesigned their site. Before, I could easily see all my credit card transactions with minimal clicks and scrolling. Now, everything is enlarged by 1.25x (probably a poorly done responsive design) and I find myself scrolling a lot more. The Gmail iOS app redesign from last autumn was poorly done, too. They waste precious horizontal space on your phone to display a circle with an avatar or the person's initials. I don't need that shit for email. I just need the sender's name. If designers focused on providing the information a user wants with a minimal number of interactions, I think there'd be less hate.