3 ms·
I installed this as I was curious. Both x64 and x86 downloaded fresh from the website crashed on boot. Shame, I wanted to try and considered buying even. Had U
by bastijn 9y ago
I installed this as I was curious. Both x64 and x86 downloaded fresh from the website crashed on boot. Shame, I wanted to try and considered buying even.
Had UAC enabled but tried both normal and run as admin.
Does it contact a server on first try? I'm behind a (corporate) proxy. Noticed your website does load but your user-guide does not behind my proxy. I disabled the proxy but still the app crashes though.
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System Information
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Time of this report: 6/15/2017, 21:14:05
Machine name: doesntreallymatter
Machine Id: neither
Operating System: Windows 10 Enterprise 64-bit
(10.0, Build 14393) (14393.rs1_release_sec.170427-1353)
Language: English (Regional Setting:
English)
System Manufacturer: Hewlett-Packard
System Model: HP ZBook 15 G2
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7-4810MQ
CPU @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 16384MB RAM
Available OS Memory: 16266MB RAM
Page File: 9946MB used, 8750MB available
Windows Dir: C:\windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DxDiag Version: 10.00.14393.0000 64bit Unicode
- ttd 9y agoI'm sorry it crashed on you! Does a "send crash report" dialog pop up when you launch? If so, please either click the send button or copy/paste the crash report in an email to me (tyler at vexlio dot com). If not, the crash is happening before the crash report handler is configured, and it becomes a little more tricky to debug. I'd love if I could chat with you about this issue to see if I can get it resolved quickly -- if you're ok with that, please send me an email. I'm not sure why the user guide isn't loading for you. That page is entirely static and only makes requests to the Vexlio web server to fetch the content.
- bastijn 9y agoNo. Only close or debug pops up.