4 ms·

Still doesn't change the fact that another Uber / Lyft would have showed up in minutes. I still don't understand your reasoning for wanting to publicize this.

by gt565k 9y ago

Still doesn't change the fact that another Uber / Lyft would have showed up in minutes. I still don't understand your reasoning for wanting to publicize this. There's nothing to publicize.

cft 9y ago
He called totally disoriented, not knowing where he was. I had to figure that out, had him to take pictures of the street signs, before I could call another Lyft. The drop-off was incorrect on the app. I think you have not dealt with sick elderly people enough.
- gt565k 9y ago
  ok, I suppose if he was dropped off at a random location, it is a bit concerning. I think the police should have handled this though, it's not really Uber at fault here. Why didn't the police help your dad? Just left him stranded...
  - goodJobWalrus 9y ago
    You really don't think that Uber should do any background check, such as whether their drivers have suspended license?
    - gt565k 9y ago
      The license could have been suspended after the driver had passed Uber's background check. I don't believe you expect uber to run background checks every week/month on tens of thousands of drivers.
      - kkirsche 9y ago
        And most states don't have an API to run periodic driver license checks
    - owebmaster 9y ago
      I'm totally anti-Uber, but this could have happened with a taxi too. Actually, it is not strange (at least here where I live) for taxi drivers to do illegal stuff while driving the city. And although I understand the OP situation, his "problem" is with society, not Uber. Shit happens.
- Lan 9y ago
  To be honest, if he was that disoriented it sounds like your dad should have been calling 911 and not Uber. I have no idea how you could expect anything short of an ambulance with trained medical personnel to provide the requisite support that a mentally incapacitated cancer patient may require. It might be better to ask what you had expected the outcome in this scenario to be?

by gt565k 9y ago

Still doesn't change the fact that another Uber / Lyft would have showed up in minutes. I still don't understand your reasoning for wanting to publicize this. There's nothing to publicize.

cft 9y ago

He called totally disoriented, not knowing where he was. I had to figure that out, had him to take pictures of the street signs, before I could call another Lyft. The drop-off was incorrect on the app. I think you have not dealt with sick elderly people enough.

gt565k 9y ago
ok, I suppose if he was dropped off at a random location, it is a bit concerning. I think the police should have handled this though, it's not really Uber at fault here. Why didn't the police help your dad? Just left him stranded...
- goodJobWalrus 9y ago
  You really don't think that Uber should do any background check, such as whether their drivers have suspended license?
  - gt565k 9y ago
    The license could have been suspended after the driver had passed Uber's background check. I don't believe you expect uber to run background checks every week/month on tens of thousands of drivers.
    - kkirsche 9y ago
      And most states don't have an API to run periodic driver license checks
  - owebmaster 9y ago
    I'm totally anti-Uber, but this could have happened with a taxi too. Actually, it is not strange (at least here where I live) for taxi drivers to do illegal stuff while driving the city. And although I understand the OP situation, his "problem" is with society, not Uber. Shit happens.
Lan 9y ago
To be honest, if he was that disoriented it sounds like your dad should have been calling 911 and not Uber. I have no idea how you could expect anything short of an ambulance with trained medical personnel to provide the requisite support that a mentally incapacitated cancer patient may require. It might be better to ask what you had expected the outcome in this scenario to be?