4 ms·

Why not call another Uber or Lyft? "Their response: trip refund. Any way to publicize this incident?" Sorry, but you sound like the kind of person that would

• cft 9y ago
  Father had two cancer surgeries. Would be no big deal for me
  • gt565k 9y ago
    Still doesn't change the fact that another Uber / Lyft would have showed up in minutes. I still don't understand your reasoning for wanting to publicize this. There's nothing to publicize.
    • cft 9y ago
      He called totally disoriented, not knowing where he was. I had to figure that out, had him to take pictures of the street signs, before I could call another Lyft. The drop-off was incorrect on the app. I think you have not dealt with sick elderly people enough.
      • gt565k 9y ago
        ok, I suppose if he was dropped off at a random location, it is a bit concerning. I think the police should have handled this though, it's not really Uber at fault here. Why didn't the police help your dad? Just left him stranded...
        • goodJobWalrus 9y ago
          You really don't think that Uber should do any background check, such as whether their drivers have suspended license?
          • gt565k 9y ago
            The license could have been suspended after the driver had passed Uber's background check. I don't believe you expect uber to run background checks every week/month on tens of thousands of drivers.
            • kkirsche 9y ago
              And most states don't have an API to run periodic driver license checks
          • owebmaster 9y ago
            I'm totally anti-Uber, but this could have happened with a taxi too. Actually, it is not strange (at least here where I live) for taxi drivers to do illegal stuff while driving the city. And although I understand the OP situation, his "problem" is with society, not Uber. Shit happens.
      • Lan 9y ago
        To be honest, if he was that disoriented it sounds like your dad should have been calling 911 and not Uber. I have no idea how you could expect anything short of an ambulance with trained medical personnel to provide the requisite support that a mentally incapacitated cancer patient may require. It might be better to ask what you had expected the outcome in this scenario to be?
  • throwawayheart 9y ago
    Wait, your father had 2 surgeries and he had to take his own ride home? This seems really strange to me. I had minor wisdom teeth removal surgery and my dentist told me I needed someone to come pick me up; no Uber, no taxi.