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>> And when you have evidence of a pattern of wrongdoing, get the law involved. Where do you go exactly? I left Wells Fargo because (among similar "errors"), t
by TallGuyShort 9y ago
>> And when you have evidence of a pattern of wrongdoing, get the law involved.
Where do you go exactly? I left Wells Fargo because (among similar "errors"), the charged me $15 monthly for "Fees" which they would reverse when I asked them what the fee was for. I had documentation of them insisting it was just a one-time mistake for several consecutive months and then charging the fees again every month for months. But who's going to investigate Wells Fargo over a $15 "mistake" that they fix as soon as you ask them to?
- sdenton4 9y agoThis is what class action suit are for. Multiply $15 by a hundred thousand affected customers for a year, and you've got some serious cash. The same reason Fargo is down to do this is the same reason it's a good target for a class action: there's actually a lot of money there.
- mcherm 9y agoWells Fargo customers cannot file a class action suit because they have agreed to binding arbitration (with individual action only).
- creepydata 9y agoThe CFPB does. You file a CFPB complaint here: https://www.consumerfinance.gov/complaint/ https://www.consumerfinance.gov/complaint/ I've done this successfully against Citibank. Even though you aren't a Wells Fargo customer anymore you can probably still file a complaint as long as you still have the documentation. Letting them know let's them undercover systemic problems.