She didn't reform it at all. She wrote about her experience, which was incredibly brave and hard to do. She put her future career on the line. And she was the

She didn't reform it at all. She wrote about her experience, which was incredibly brave and hard to do. She put her future career on the line. And she was the right person at the right company at the right time (or wrong, depending on how you look at it). She didn't investigate much at all. She didn't uncover much at all. She certainly hasn't reformed uber, but caused a spotlight on uber that has caused reform to happen.