Just like email replaced phones as the go-to method of business communication, chat is doing that to email -- at least in some types of companies and teams. Bu

Just like email replaced phones as the go-to method of business communication, chat is doing that to email -- at least in some types of companies and teams. But it's not just chat. With interactive messages, Slack is becoming more like an OS for communications and business processes. And there are seemingly infinite ways for it to evolve to better serve the needs of just about anyone using it to communicate with others.