Thanks! Re 1. +1 Re 2. Users = people using the Usersnap dashboard / backend Re 3. Since the integration is project-based, you can connect each Usersnap project

Thanks! Re 1. +1 Re 2. Users = people using the Usersnap dashboard / backend Re 3. Since the integration is project-based, you can connect each Usersnap project with a different JIRA project