Uber customer support staff are certainly very understanding and sympathetic... > I'm so sorry to hear for any alarm this may have caused > I'm sorry to hear

Uber customer support staff are certainly very understanding and sympathetic... > I'm so sorry to hear for any alarm this may have caused > I'm sorry to hear about such a frustrating experience > and I can totally understand your frustration here. > My pleasure to get this sorted out for you. I'm sorry to hear this wasn't the 5-star experience > I certainly understand your concern Knock that shit off, please? We all know it's bullshit.