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Here's what I emailed Hello in December 2016 (twice, tickets 45372 & 47913). No reply (https://twitter.com/troyd/status/814588368814125057 https://twitter.com/t

Here's what I emailed Hello in December 2016 (twice, tickets 45372 & 47913). No reply (https://twitter.com/troyd/status/814588368814125057 https://twitter.com/troyd/status/814588368814125057), so I didn't buy one. Sounds like my statement "Sense is very well capitalized right now" was wrong. If you're considering buying a device that depends on a service, send an email like the one below first. And if you're starting a hardware company, start thinking about this from the beginning. Even just explicitly stating that the device will stop working if the company ceases operations is better than not telling consumers anything. Separate but related: https://twitter.com/hello/status/603941261201043456 https://twitter.com/hello/status/603941261201043456 was someone requesting an API back in May of 2015, then many more responses requesting the same thing. Subject: Provisions for Sense devices if Hello fails First off, congrats on making a fantastic-looking device. I have a somewhat unusual question about Sense devices, in the wake of Basis's failure and shut down. Obviously Sense is very well capitalized right now. What provisions has Hello made for the continuation of the product if Hello the company fails? For example, have you committed to at least open-sourcing the protocol specs, if not necessarily your implementation of the server? https://twitter.com/hello/status/603941261201043456 https://twitter.com/hello/status/603941261201043456 doesn't inspire much confidence that the device is meant to survive Hello's failure, nor that Hello is considering this at all.

lazyjeff 9y ago
I wrote the "hacking the hello sense" article someone below mentioned, http://jeffhuang.com/extracting_my_data_from_the_hello_sense.html http://jeffhuang.com/extracting_my_data_from_the_hello_sense... I think it wouldn't be too difficult to diassemble/modify the Hello Sense App to redirect your data to a custom server that at least logs the received data. Would anyone else be interested in making this happen to have an option when the servers shut down? Otherwise, the app won't work at all.

lazyjeff 9y ago

I wrote the "hacking the hello sense" article someone below mentioned, http://jeffhuang.com/extracting_my_data_from_the_hello_sense.html http://jeffhuang.com/extracting_my_data_from_the_hello_sense... I think it wouldn't be too difficult to diassemble/modify the Hello Sense App to redirect your data to a custom server that at least logs the received data. Would anyone else be interested in making this happen to have an option when the servers shut down? Otherwise, the app won't work at all.