That was the same situation at the Scottsdale Apple Store for the iPad launch. I didn't reserve, so I was in the other line, and they really did let in one pers

That was the same situation at the Scottsdale Apple Store for the iPad launch. I didn't reserve, so I was in the other line, and they really did let in one person for every ten people (at least). It was maddening, but there were a few nice people to talk to at least.