Sounds like an opportunity for someone to make consulting money. I have found their docs lacking, but never tried support. Once I muddled through and figured

Sounds like an opportunity for someone to make consulting money. I have found their docs lacking, but never tried support. Once I muddled through and figured out what I needed, I have been very happy. That said, I have looked for alternatives and found none. I am most disappointed in the mediocre coverage of their RDP drivers. I need to use all the features over RDP. Some work and some don't.