I haven't been the formal decision maker they've pitched to, but I have seen that Amazon does have an enterprise sales staff that will help you out with figurin

I haven't been the formal decision maker they've pitched to, but I have seen that Amazon does have an enterprise sales staff that will help you out with figuring out how to use AWS, send your feedback to the development managers, route technical questions to the right people, fly out to your office to give presentations, and generally be there to solve any problems that come up. If Google has any enterprise sales people for their cloud tech, I've never seen or heard of them.