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> I don't know how they get away with this behavior. They followed PayPal's lead.
by joecool1029 9y ago
> I don't know how they get away with this behavior.
They followed PayPal's lead.
- cocktailpeanuts 9y agoI have experience with PayPal's customer service but that's nothing compared to this. My account got locked once on PayPal because I was making an international transaction and they thought it was suspicious. They froze my account and I couldn't touch the money for weeks until I sent my proof of identity and all kinds of stuff back and forth. But this is understandable at least. The customer service did respond when I called. Coinbase had absolutely zero response from their so called customer service line.
- craigc 9y agoCoinbase’s problem lately is that they can’t keep up with their growth. See this recent post: https://blog.coinbase.com/improving-customer-support-139d99e72876 https://blog.coinbase.com/improving-customer-support-139d99e... For me, PayPal and GoDaddy have the worst customer service I have ever experienced. It is hard for me to pick which one is worse. Hopefully we can all agree that Amazon has the best though :)