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I find myself pretty skeptical of the claim that Apple is "making the UI more difficult on purpose so you're more inclined to use siri". I can't speak to Apple
by swift 9y ago
I find myself pretty skeptical of the claim that Apple is "making the UI more difficult on purpose so you're more inclined to use siri".
I can't speak to Apple's internal motives, since I haven't worked there, but I've worked at another major tech company that has received similar accusations in another context, and I can tell you that in that case it was definitely not true. In reality the designers did their best to create a UI that worked for as many people as possible in the time they had available, and they performed extensive user studies to determine which problems needed to be fixed and to validate their solutions. Sometimes they didn't get it right the first time around, and sometimes for one reason or another there were technical issues that required some compromises until they could get sorted out, but there were absolutely no "dark patterns" involved in the process.
Designing a good UI is hard. I don't think we need to assume bad faith or malice when people get it wrong.