I am sad to see you had a bad experience with Algolia and I can assure you that we put a lot of effort on backward compatibility: * we have never discontinued

I am sad to see you had a bad experience with Algolia and I can assure you that we put a lot of effort on backward compatibility: * we have never discontinued a feature in the API since the launch * We never broke our API clients, we proposed a new version when a new feature required a big change but we kept the previous version (and this happened only on two API client in 5 years) For the support, this is our engineer's team working on the product that does the support and we put a lot of effort to make sure all our customers are satisfied and get the relevant answers. Then if you got the same customer experience with a $40 machine, you have probably not used all the feature/power of the engine. I am sad to see such a feedback and you can make me accountable to make sure we will do everything we can to satisfy all our users