One of the other reasons they'll win is they respect their customers. I installed the B&N app on my iPad. First it came with a lot of samples I didn't want (Sa

One of the other reasons they'll win is they respect their customers. I installed the B&N app on my iPad. First it came with a lot of samples I didn't want (Sarah Palin, really) and the only way I found to delete them from the device was buried in my account options on the B&N web site. More over while I've had an amazon account for years I've never had a B&N account. I signed up and bought a book, only it wouldn't buy it just gave me an error repeatedly, and then sent me an email saying I had cancelled my purchase. I just opened the Kindle store and bought it on there instead.