6 ms·

You'll be waiting possible forever, clients tend to not change until forced to.

• Moru 9y ago
  And why should they? They probably hired some developer to make the application and this developer might not be available any more. Are you forcing the user to change or are you liberating the user to move to a new company with similar services? If you want your customer to stay with you, make sure it is as frictionless as possible to stay with your service. Of course, if the change is because of security you have to be more clear about it but change just for change sake is dangerous.
  • gnaritas 9y ago
    Oh I agree, you should support them as long as you reasonably can if their business justifies the expense and complexity of maintaining multiple versions. At some point it eventually won't, and that's when you force them to upgrade or lose access.