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It is fair from the moment you offer an unlimited plan and even more fair when you make a service of it and charge for it. Customers are customers, not product
by pedroaraujo 9y ago
It is fair from the moment you offer an unlimited plan and even more fair when you make a service of it and charge for it.
Customers are customers, not product managers. It is only natural to make use of a service you pay for.
- selckin 9y agoIndeed, and it's in their right to stop offering that when the period you payed for ends. Its understandable from their point of view to offer unlimited and be awesome but not expect this kind of usage that is not sustainable. So they made a mistake and are correcting it. It's hard to see it as a deliberate strategy to pull in users and then charge them more when they are "locked in"
- _pmf_ 9y ago> So they made a mistake and are correcting it. Do they also refund people for their time wasted assuming this was a sustainable service, or does this "correction" only work in one direction?