At a company I previously worked we tested three different options before settling into one. Yes it takes longer but everyone involved had hands-on experience

At a company I previously worked we tested three different options before settling into one. Yes it takes longer but everyone involved had hands-on experience and could give real insights based on their usage. In the end, the company is now using several: SugarCRM enterprise, Alfresco, Target Process, Github, etc., based on solving different needs and goals.