4 ms·

Out of curiosity, did any of these customers return?

• stevekemp 9y ago
  I had three users who were really affected, and all of them paid up. None of them "left" really, they were receiving a service from me, just not paying for it. The user who had a years free service I wrote down a little - they should have paid around £140, and I suggested we'd be good if they paid £100. Perhaps I went too easy on them, but I was trying to be nice and it wasn't their fault I'd not been paid, not directly. The other couple of users ranged from 2-8 months of non-payment, or so, and I agreed with each that I'd bill them the full amount as a one-off charge.