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DigitalOcean automatically blackholed one of my droplets due to a DDoS attack last year. They notified me immediately via email and a human responded to my supp
by rgrove 9y ago
DigitalOcean automatically blackholed one of my droplets due to a DDoS attack last year. They notified me immediately via email and a human responded to my support ticket within 30 minutes with technical details.
I was able to provision a new droplet right away, so the downtime was minimal. I think the way DigitalOcean handled the incident was perfectly reasonable, and was a much better experience than I've had with other cloud providers in the past.