I came to this conclusion over a year ago in the only blog post I ever wrote before realizing blogging wasn't my thing. http://resopollution.com/blog/2009/02/3

I came to this conclusion over a year ago in the only blog post I ever wrote before realizing blogging wasn't my thing. http://resopollution.com/blog/2009/02/3-misconceptions-about-user-interface/ http://resopollution.com/blog/2009/02/3-misconceptions-about... Essentially, it is better to have a fast snappy app with poor design over a high-latency app with great UI design. Users subconsciously attribute delays caused by bad UI design to themselves, but if you have latency, you are screwed b/c that's delay is subconsciously attributed to your software. In the end, users can learn to navigate a bad design quickly as long as the page loads are fast, thus making latency the most important factor in usability.