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I saw that on one project. It has bad user documentation. It has a single dev. It has a user maintained wiki that has signup broken. it has a user maintained f
by gcb0 9y ago
I saw that on one project.
It has bad user documentation. It has a single dev. It has a user maintained wiki that has signup broken. it has a user maintained forum that is very active, once a week. And it has a good enough UI that is perfect to get people interested and then lost.
The only solution i see there, that may work everywhere: delegate.
give random permissions to people on the social side. Nobody will hack your project if you left everyone you know has a brain maintain your issues page. Don't even ask, just give them access. Probably very few, or nobody will stay around, but they are already trying to understand the project, so they will easy the burden of the next person arriving with a clueless issue that week. maybe not next week, but maybe that people they helped will. and so on.